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Bunk1

The Review

BACKGROUND

Introduce your business and what you do there.

I work with Bunk1. We provide software for children's summer camps. I am the president of Bunk1.

OPPORTUNITY

What challenge were you trying to address with FullStack Labs?

When I first hired them, I was exploring a way to refurbish our existing application. They did some discovery work for us on a new business idea. We ended up working with them on a number of different projects.

SOLUTION

What was the scope of their involvement?

We have a big application that has existed for a long time that had some legacy code. They've been helping to refactor some of that and create a better user experience. They helped redesign many pages and helped make it more intuitive for our users. The biggest project they did was creating a mobile app for our users.

How did you come to work with FullStack Labs?

They reached out to me because they were aware that we were building in Ruby. I was initially against the idea of outsourcing, but when I talked to their team – David Jackson [CEO at FullStack Labs] in particular was very convincing and took the time to understand our business, and I felt like he really got it and had a ton of value to add. He brought his own ideas before we'd even committed to any relationship. We tested them out on a small scale, which went well. The developers they have are incredible.

Could you provide a sense of the size of this initiative in financial terms?

10,819 hours

What is the status of this engagement?

It's ongoing. We plan to be with them for a long time.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We have about 7,000 people using the app at the moment.

How did FullStack Labs perform from a project management standpoint?

It was awesome. We had a tight timeframe. They initially underestimated the size of our web application and what was involved in the legacy codes. It didn't faze them. They adjusted and worked overtime when necessary to stay on schedule. They met the timeframe and delivered on time. We're a seasonal business so that's important for us.

What did you find most impressive about them?

The experience I've had with other firms is in direct contrast to what FullStack Labs did. I'm comparing them with two other firms I worked with in the past. They care a lot about what their clients are doing. They bring their ideas and concepts to the table. I felt like they were on my team. They added a lot of value in terms of ideas and continue to do so. No matter who's working on the project you feel like they care about the work that's being produced.

Are there any areas they could improve?

No. I've been really happy. At the beginning, I didn't have a goal to outsource long term. The fact that I'm continuing to send work their way is a testament to what they're about. There were some minor details that didn't meet my expectations, but they always addressed my concerns in a timely manner. I think they're amazing, and I feel fortunate to have found them.

FullStack Labs revamped an existing web application by redesigning its main pages, making it more intuitive and creating a better user experience. They also provided mobile app development.

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Project Category

Development

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Project Duration

2017 - Ongoing

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Project Size

10,800 Hours

Technologies
React.js
React Native
Ruby On Rails
5.0
star ratingClient star ratingClient star rating
  • Quality
    5.0
  • Schedule
    5.0
  • Cost
    5.0
  • Willing to Refer
    5.0
The Reviewer
Client Image
Rob Burns, President
Bunk1
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New York City, New York
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